Getting it to you, and back if you need to

Orders are processed within 2 business days. Nothing ships or delivers on weekends or holidays.

Standard ground with USPS or UPS, 4–6 business days after processing.

Free on orders over $30. Below that it is a flat $5.95, which does not cover what shipping actually costs us — it offsets it.

Not through the website. If you need something faster, send us a message and we will do what we can.

The United States only. We do not currently ship to U.S. territories, APO/FPO addresses, Canada or anywhere international. We are working on it.

You will get a shipment confirmation email with tracking numbers once your order ships. The tracking number becomes active within 24 hours.

30 days from receiving your item to request a return.

The same condition you received it — unused, with tags, in its original packaging. You will need the receipt or proof of purchase.

Message us and tell us what you are returning. If the return is accepted we send a return shipping label and instructions. Items sent back without requesting a return first will not be accepted.

Inspect your order when it arrives and contact us immediately if anything is defective, damaged or wrong, so we can evaluate it and make it right.

The fastest route is to return the item you have and place a separate order for the one you want, once the return is accepted.

Rise8 Studios LLC is not liable for products damaged or lost in transit. Contact the carrier or our support team to file a claim, and keep all packaging and damaged goods until the claim is settled.